perya app Privacy Policy – How We Handle Your Personal Data

1. Who This Policy Applies To

This Privacy Policy applies to all individuals who register for, access, or use the perya app platform — whether through the website at peryaapp.net or through the perya app mobile application on Android or iOS. It covers personal data collected from players located in the Philippines.

By registering an account and using the platform, you acknowledge that you have read this policy and consent to the collection and use of your personal information as described here. If you do not agree, you should not create an account or use the platform.

2. What Personal Data We Collect

perya app collects personal data at different points of your interaction with the platform:

• At registration: your full name, date of birth, mobile number, and email address.
• During KYC verification: a copy of a valid Philippine government-issued ID (such as a Philippine passport, driver's licence, or SSS/UMID card) and, where required, a selfie image for identity confirmation.
• When making financial transactions: bank account numbers or e-wallet details registered in your name, which are used solely for processing PHP deposits and withdrawals.
• During normal platform use: technical data including your IP address, device type, operating system, browser version, and perya app app version; and usage data including session times, game history, and navigation patterns within the platform.

3. How We Use Your Personal Data

Your personal data is used for the following purposes:

• Creating and maintaining your player account
• Verifying your identity through KYC in compliance with anti-money laundering and platform integrity requirements
• Processing PHP deposits and withdrawals through approved local payment channels
• Delivering OTP codes and other security notifications to your registered mobile number
• Providing customer support and resolving account or transaction disputes
• Calculating and managing VIP loyalty points and tier status
• Detecting and preventing fraud, account abuse, and prohibited conduct as described in the Terms and Conditions
• Improving platform performance, game availability, and the mobile app experience
• Complying with applicable Philippine laws and regulations

perya app does not use your personal data for automated profiling that produces legal or similarly significant effects without human review. Usage data and gaming patterns are analysed at an aggregate level to improve the platform, not to make individual decisions about your account.

4. Who We Share Your Data With

perya app does not sell or rent personal data to any third party. Data may be shared with the following categories of service providers solely to the extent necessary to operate the platform:

• Payment processors and financial institutions: to facilitate PHP deposit and withdrawal transactions through approved local channels.
• KYC and identity verification providers: to process and validate government ID documents and conduct liveness checks where required.
• Technology and hosting providers: who operate the infrastructure on which the platform runs, under contractual obligations of confidentiality.
• Regulatory and law enforcement authorities: where disclosure is required by Philippine law, court order, or to comply with anti-money laundering obligations.

All third parties with whom data is shared are required to handle your personal information in accordance with applicable data protection standards and are not permitted to use it for any purpose beyond what is necessary to provide their service to us.

5. How Long We Keep Your Data

perya app retains personal data for as long as your account is active and for a period thereafter as required by Philippine law — particularly in relation to financial transaction records, which are subject to statutory retention requirements under anti-money laundering legislation.

When an account is closed, personal data that is no longer required for legal or compliance purposes is securely deleted or anonymised. Identity and financial records required for regulatory compliance may be retained for the applicable legal retention period even after account closure.

6. How We Protect Your Data

perya app uses a combination of technical and organisational measures to protect your personal data:

• SSL encryption on all connections between your device and the platform
• OTP two-factor authentication for account login and sensitive transactions
• Optional biometric login on the perya app mobile application
• Access controls that limit internal access to personal data to authorised personnel with a legitimate need
• Regular security reviews of platform infrastructure

No system is completely immune to security risks. If you have reason to believe your account has been compromised, contact perya app support through the platform immediately and change your password. You can reach the support team through the FAQ page for guidance on account security steps.

7. Cookies and Tracking

The perya app website and mobile application use cookies and similar tracking technologies for the following purposes:

• Session cookies: to keep you logged in during your session and maintain your account state as you navigate the platform.
• Security cookies: to detect suspicious login activity and protect against session hijacking.
• Analytics cookies: to collect aggregate, anonymised data about how players use the platform, which helps us improve navigation, game loading, and overall performance.

Essential session and security cookies cannot be disabled as they are required for the platform to function. Analytics cookies can be declined through your browser settings, though doing so will not affect your ability to use the platform.

8. Mobile Application Data

The perya app mobile application for Android and iOS collects the same categories of personal data as the web platform. In addition, the app may request the following device permissions:

• Camera: used only during KYC verification for ID document capture and liveness check, and not accessed at any other time.
• Notifications: used to deliver OTP codes, transaction confirmations, and account alerts. You can manage notification preferences in your device settings.
• Biometric authentication: if enabled by you, fingerprint or face recognition data is processed entirely on your device by the operating system and is never transmitted to or stored by perya app.

9. Your Data Rights

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights regarding your personal data held by perya app:

• Right to be informed: to know what personal data we hold about you and how it is used — which this policy fulfils.
• Right of access: to request a copy of the personal data we hold about you.
• Right to rectification: to request correction of any inaccurate or incomplete personal data.
• Right to erasure: to request deletion of personal data that is no longer necessary, subject to legal retention requirements.
• Right to object: to object to specific uses of your data, particularly for direct marketing purposes.
• Right to data portability: to receive a copy of your data in a structured, commonly used format.
• Right to lodge a complaint: with the National Privacy Commission of the Philippines if you believe your data rights have been violated.

To exercise any of these rights, contact the perya app support team through the platform. Requests will be processed within the timeframes prescribed by the Data Privacy Act. Identity verification may be required before certain requests can be fulfilled to protect against unauthorised access to your data.

10. Minors

perya app is strictly for users aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by someone under the age of 21, that account will be closed and the associated data deleted. If you believe a minor has registered on the platform, please contact support through the FAQ page.

11. Changes to This Policy

perya app may update this Privacy Policy from time to time to reflect changes in the platform, applicable law, or how we handle data. Material changes will be communicated to registered users through the platform or by the contact details on file with your account. The date at the top of this page shows when the policy was last updated. Continued use of the platform after any update constitutes acceptance of the revised policy.

12. Contact and Data Inquiries

For questions about this Privacy Policy, to exercise your data rights, or to raise a data-related concern, contact the perya app support team through the platform. You can also find answers to common account and data questions on the FAQ page. The support email address is displayed in the footer of this page.